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Privacy Policy

Effective Date: August 1, 2025

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Introduction

TruNorth (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our community platform, mobile applications, or related services (together, the “Platform”). By accessing or using TruNorth, you consent to the practices described in this policy.

1. Information We Collect

A. Personal Information

  • Name, email address, and phone number

  • Location (city, state, country)

  • Job details, professional history, and business information

  • Payment details for subscriptions, services, or purchases

B. Sensitive Information

  • Government-issued IDs (e.g., National ID, passport)

  • Financial details (for verified business or transactional purposes)

  • Biometric data (if applicable in future updates, e.g., facial recognition login)

C. Automatically Collected Data

  • Cookies and tracking technologies for site functionality

  • Analytics data (pages visited, time spent, engagement metrics)

  • Device, browser, and log information (IP address, operating system, version)

2. How We Use Your Data

We process your information to:

  • Networking & Matching: Connect you with relevant members, mentors, and opportunities.

  • Jobs & Business Growth: Facilitate recruitment, partnerships, and investments.

  • Communications & Marketing: Share updates, newsletters, and relevant promotions.

  • Platform Enhancement: Improve user experience with analytics and AI-driven tools.

  • Payments & Security: Process transactions securely and verify account activity.

  • Compliance: Meet legal, regulatory, and contractual obligations.

3. Data Sharing & Third Parties

We may share your data with:

  • Trusted Service Providers (e.g., payment processors, AI tools, analytics, cloud hosting)

  • Business & Employment Partners, but only with your explicit consent

  • Regulatory and Legal Authorities, when required by law

We will never sell your personal data to third parties.

4. Your Rights & Controls

  • Access & Correction: You can view and update your personal data at any time.

  • Account Deletion: You may delete your account and request permanent data removal.

  • Profile Visibility: Control who can see your profile, posts, and contact details.

  • Marketing Preferences: Opt out of promotional emails and targeted advertising.

  • Parental Rights: Parents/guardians may request deletion of minors’ data.

5. Data Security & Retention

  • Security Measures: Encryption, secure servers, firewalls, and two-factor authentication (2FA).

  • Retention Periods:

    • Active accounts: retained until closure.

    • Deleted accounts: data removed within 30–90 days (except financial records kept for 7 years).

    • Inactive accounts: flagged for deletion after 24 months.

  • Legal Compliance: Adheres to NDPR (Nigeria Data Protection Regulation), GDPR (General Data Protection Regulation), and other applicable laws.

6. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Improve platform performance

  • Personalize user experience

  • Deliver relevant advertising

You can manage cookie preferences through your browser or device settings.

7. Children & Minors

  • TruNorth serves both adults and minors.

  • Users under 18 must obtain parental or guardian consent before registering.

  • Parents/guardians may review or delete their child’s data upon request.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. Significant changes will be communicated via email and in-app notifications. Continued use of the Platform after updates indicates acceptance of the revised policy.

9. Contact Us

For questions, requests, or complaints about this Privacy Policy, contact us at:
Email: info@trunorthng.com

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