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Terms & Conditions

Effective Date: August 1, 2025

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1. Introduction

Welcome to TruNorth (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the TruNorth online community platform, mobile applications, and related services (the “Platform”).

By creating an account, accessing, or using TruNorth, you agree to comply with these Terms. If you do not agree, you must not use our services.

2. User Eligibility

  • You must be at least 18 years old to register.

  • Users under 18 years of age require parental or guardian consent.

  • You agree to provide accurate, current, and complete registration information.

3. User Conduct

When using TruNorth, you agree to:

  • Use the Platform for lawful, respectful, and ethical purposes.

  • Treat other users with respect; harassment, hate speech, threats, or abusive behavior will not be tolerated.

  • Refrain from impersonating others, misrepresenting your identity, or engaging in fraudulent activity.

  • Avoid uploading or sharing confidential or sensitive data without authorization.

Enforcement: TruNorth reserves the right to suspend or permanently terminate accounts that violate these rules or applicable laws.

4. Content Ownership & Use

  • You retain ownership of any content you post on TruNorth.

  • By posting, you grant TruNorth a worldwide, non-exclusive, royalty-free license to use, display, distribute, and promote such content in connection with the Platform.

  • You represent that you own or have the necessary rights to all content you share.

  • TruNorth reserves the right to remove or restrict access to content that violates these Terms, infringes rights, or is deemed inappropriate.

  • TruNorth is not liable for user-generated content.

5. Privacy & Data Protection

  • Your personal data is collected, processed, and protected as outlined in our Privacy Policy.

  • By using the Platform, you consent to our data practices, including storage, processing, and lawful sharing with trusted partners.

  • We employ safeguards such as encryption, access controls, and two-factor authentication (2FA) to protect your data.

6. Payments & Transactions

  • Some services on TruNorth may require subscriptions, fees, or one-time payments.

  • All payments are securely processed through trusted third-party providers.

  • Refunds (if applicable) will be subject to the specific refund policy communicated at the time of purchase.

  • TruNorth is not responsible for issues caused by third-party payment processors.

7. Third-Party Links & Services

  • TruNorth may contain links to external websites or services operated by third parties.

  • We are not responsible for the content, privacy policies, or practices of third-party sites.

  • Any engagement with third-party services is at your own risk.

8. Account Termination & Suspension

  • You may delete your account at any time.

  • TruNorth may suspend or terminate accounts for violations of these Terms, illegal activities, or misuse of the Platform.

  • Upon termination, your access to stored data, services, or content may be permanently lost.

9. Liability & Disclaimers

  • TruNorth is provided on an “as is” and “as available” basis.

  • We do not guarantee uninterrupted, secure, or error-free operation of the Platform.

  • To the maximum extent permitted by law, TruNorth is not responsible for:

    • Losses or damages resulting from your use of the Platform

    • Errors, omissions, or interruptions in service

    • Unauthorized access to your data caused by external factors

10. Changes to These Terms

We may revise these Terms from time to time. Significant updates will be communicated via email or platform notifications. Continued use of TruNorth after such updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law provisions.

12. Contact Us

For questions, complaints, or support regarding these Terms, please contact us:
Email: info@trunorthng.com

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